Pod Food Privacy Policy

Terms, Conditions, Privacy & Purchase Information

Please read the following terms and conditions carefully as they contain important information about your rights and obligations along with limitations and exclusions that apply to any purchases made online. We reserve the right to make changes to this site and these Terms, Conditions, Privacy & Purchase Information at any time.

Prices

All the prices quoted on this shop are in Australian Dollars, and include GST where applicable. Prices may be adjusted at any time by the (PODFOOD) APPELLATION CONCEPTS PTY.

Purchasing products

All payments made through this site will be processed by (PODFOOD) APPELLATION CONCEPTS PTY. All payments are in AUD (Australian Dollars).
ABN : 51 146 521 262
Address: 12 BELTANA RD. PIALLIGO. 2609 Australia.
Phone: 02 6257 3388
Fax: 02 6257 3877
Email: info@podfood.com.au

Privacy Policy

(PODFOOD) APPELLATION CONCEPTS PTY is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalise your shopping experience with us; that's all. (PODFOOD) APPELLATION CONCEPTS PTY uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from (PODFOOD) APPELLATION CONCEPTS PTY only last while you’re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.

Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

Security Policy

When purchasing from PODFOOD your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre info@podfood.com.au.

Returns / Refunds

Items purchased through the (PODFOOD) APPELLATION CONCEPTS PTY can be returned within 30 days of purchase. Written notice must be provided before returning the items – email to info@podfood.com.au.

The item/s must be in the same condition as sold. Postage costs relating to the return of items within the 30 day purchase period are the responsibility of the customer. Items may also be exchanged within the first 30 days of purchase again if adequate notice has been provided. Postage costs for exchanged items will also be the responsibility of the customer.



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